Update Zoom Software
Follow the steps in this article, an alternate option is after the image, to update Zoom on your computer. This simple update can resolve many issues in Zoom, including audio and video challenges.
Pro Tip: Close Outlook before updating Zoom, the Zoom plugin may also be updated
Updating Zoom Application
- Open Zoom, if it isn't already
- Click your image in the upper-right of the application
- In the menu that appears, click Check for Updates
- Follow any prompts from Zoom
Alternate Update Option
- Open Company Portal on your laptop
- Look for and click Zoom Meetings X.X.XX (x64)
- Click the Install button